PURCHASE & OWNERSHIP

What to Expect When You Choose an Aquamation® System

Investing in an Aquamation® system is about more than purchasing equipment. It’s a long-term commitment to your community, your business, and the families you serve. When you choose Bio-Response, you’re not just getting alkaline hydrolysis technology—you’re gaining a partner, a proven process, and a community of providers who use it every day across more than 20 countries.

If you’d like to talk through the details, you can reach us anytime by email or by phone, and you are always welcome to visit our facility in Danville, Indiana.

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More Than a Machine

Every Aquamation® system we build is backed by more than three decades of experience in alkaline hydrolysis, biosafety, engineering, and real-world operations. Our customers receive:

  • The Aquamation® process, an advanced, carefully balanced process engineered to provide excellent end results with low environmental impact
  • A water-optimized design — engineered to use the right amount of water for a water-based process, ensuring proper hydrolysis, cleaner outcomes, and lower environmental impact
  • A system designed to be simple to own and reliable to operate, day after day
  • Support designed for international providers, with remote diagnostics, global training capabilities, and a team experienced in helping customers across multiple time zones
  • Permitting support and regulatory insight drawn from years of working with authorities around the world
  • Access to proven tools, documents, and guidance that help you move from idea to operation
  • Support from our Customer Success Coordinator, who helps owners through onboarding, training, and day-to-day operations
  • Marketing resources and guidance to help you introduce Aquamation® services to your community
  • A community of experienced Aquamation® providers, whose insights often become an extension of your own staff
  • A relationship with our team—the people who design, build, install, train, support, and champion your success

Owning an Aquamation® system means you are never doing this work alone.

The Power of the Aquamation® Name & Community

Bio-Response Solutions is the owner of the registered Aquamation® trademark and the original manufacturer behind the technology’s global adoption. Families recognize and request Aquamation® services, and our customers are licensed to use the Aquamation® name in their marketing.

When you choose a Bio-Response system, you’re offering the authentic Aquamation® process trusted by communities, providers, and regulators around the world — and you’re joining a growing community of operators who share knowledge, experience, and support.

Warranty & Long-Term Support

Our systems are engineered to last well over 25 years and require very little ongoing maintenance. Unlike flame cremation equipment, there is no re-bricking or major rebuild cycle. Every system includes:

  • 1-year materials warranty
  • Affordable extended warranty options
  • Remote diagnostics via Ethernet or phone modem
  • Optional service plans for added coverage, priority assistance, and 24-hour emergency support

Most owners are ready to run their equipment within 24 hours of installation.

Financing & Leasing

Most customers choose to finance their Aquamation® system, and we can make that process simple. We routinely connect new providers with lenders who already understand this technology and have successfully financed systems for our customers.

If you prefer to work with your own lender, we’re happy to speak with them and answer any questions about the equipment or process. Leasing options may also be available.

Getting Started

We will walk you through every part of the process, including:

  • Understanding the Aquamation® process
  • Understanding which machine and features are right for you
  • Expected operating and utility costs
  • Facility layout, site requirements, and installation planning and timelines
  • Permitting expertise and local regulatory guidance
  • Onboarding and operator training to prepare your team
  • Marketing resources to help you introduce Aquamation® services to your community
  • Ongoing support to help you operate confidently and successfully from day one

We’re here to help you plan for success. Whether you’re comparing models, preparing a site, or navigating permitting, our team can guide you through each step of ownership and connect you with other providers who have already made Aquamation® a core part of their business.

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